Comprehensive IT solutions within one group of companies
BitNext helps businesses build and operate a reliable IT foundation. We provide server hosting, VPS and dedicated server services, server colocation, network solutions and comprehensive corporate IT operations. Our specialists support clients remotely and, when required, on site.
Other members of our group specialise in complementary areas of IT. Bitnet Group develops custom web and mobile applications, while BitMessaging provides business SMS and automated messaging solutions. This enables us to meet a wide range of needs—from infrastructure and application development to customer communications—in a coordinated way within one group of companies.
Coordinated solutions backed by reliable expertise
Our goal is to ensure that our clients do not have to coordinate the work of several independent IT service providers. We work with clear areas of responsibility, personal points of contact and a long-term partnership approach.
More than 20 years of reliable IT support for businesses
Our group has more than 20 years of experience in operating servers and business IT systems, as well as designing and deploying networks. During that time, we have helped hundreds of clients, from small businesses to companies with complex IT environments, build stable, secure infrastructure that remains sustainable in the long term.
Our mission is to free our clients from everyday IT problems. From planning and deployment through continuous monitoring to rapid troubleshooting, we provide an IT foundation on which they can confidently build their business operations.
We focus on long-term partnerships rather than one-off solutions. We learn how our clients operate, recommend transparent and sustainable solutions, and remain by their side with personal support throughout the cooperation.
What BitNext offers your business
Dedicated professional point of contact
As we work together, your dedicated contact gets to know your company’s systems and IT requirements.
Proposal within one business day
We prepare a transparent, personalised proposal for your requirements within a short timeframe.
In-house 24/7 technical on-call service
Our own technical team is available around the clock in the event of a critical infrastructure failure.
Response time as short as 15 minutes
With an enhanced SLA, we respond to critical incidents within as little as 15 minutes.
On-site support within as little as two hours
When required, our engineer can begin troubleshooting within as little as two hours at the locations specified in the contract.
BitNext Cloud – our own flexible platform
A cloud environment tailored to your company’s needs, with predictable costs. Our Hungarian-speaking experts are based in Hungary and work on Central European time.
Our Partners
Our technology and procurement relationships help us provide the right equipment, software and IT solutions for our clients.
Telekom
We use business networking and data communication solutions to connect our clients’ sites and IT systems.
Ingram Micro
Drawing on Ingram Micro’s distribution network, we help our clients source software and licences suited to their needs.
Dell Technologies
We build business infrastructure using Dell servers and storage systems, and support the operation of these devices.
Cisco
We use Cisco networking equipment, firewalls and VPN solutions to build business networks and secure remote connections.
Microsoft
We support our clients by sourcing Microsoft licences and configuring and operating Windows Server and Microsoft 365 environments.
Guaranteed 99% uptime for our data centre infrastructure
Physical servers: redundant, rack-mounted Dell and HP servers with SSD/HDD combined storage.
Virtualisation: VMware and Proxmox based VPS environments with flexible resource allocation.
Backup: Acronis backup solutions, multi-level backup strategy (full, incremental, differential).
Mirror servers: mirroring set for critical systems, with a 3-4 hour delay, HDD-based redundancy.
Network: Secure network infrastructure, VPN and firewall solutions based on Cisco devices.
Monitoring: 24/7 system monitoring, automatic alerts, SLA-linked response times.
Data security: GDPR-compliant processes, encrypted data transfer, role-based access control.
On-premise integration: connecting local servers and hosting environments, hybrid solutions.
How our IT support team can help
Server updates
We install updates for servers and the software running on them to reduce security risks and operational issues.
Backups
We create and check daily data backups so that systems can be restored after data loss or a failure.
Network equipment setup
We install and configure the equipment that provides your internet connection, internal network and network protection.
Network monitoring
We monitor network performance and investigate the causes of slowdowns and connection problems.
IT troubleshooting
We handle support requests from your staff and help resolve problems with computers and software.
Access for new employees
We create user accounts for new employees and set up the access they need for their work.
Virus protection
We install and update antivirus software on computers and servers.
Passwords and permissions
We establish password policies and configure who can access specific data and systems.
Clear documentation
We document system settings and changes so that how everything works remains clear and traceable.
User guides
We create clear, practical guides for the everyday use of software and systems.
Staff training
We provide practical training to help staff use new tools and work securely.
Specialist expertise
When a task requires specialist knowledge, we bring in the right expert to help resolve it.
Designated system administrator
A designated system administrator monitors your systems, takes care of maintenance and handles any issues that arise.
Microsoft and cloud services
We configure and operate Microsoft 365 and Azure services, including business email, shared file storage and cloud servers.
Virtual servers
We provide a virtual server for your business applications, configure and monitor it, and adjust its capacity to your requirements.