BKK – Centre for Budapest Transport – Custom software systems

Software support for everyday transport operations

Our systems for BKK cover ticket inspection, penalty fares and staff scheduling. The project involved several interfaces and supporting processes used in the daily operation of public transport services.

Main areas of the solution

The mobile ticket-inspection application provides a mobile tool for inspection work. The penalty-fare module supports the associated administration, while the scheduling system supports staff organisation. An electronic data-entry interface also includes integrated card handling. These are different workflows, so development needs to reflect how each task is performed.

Long-term technical support

We also provide operational support for these systems. Over the multi-year collaboration, further development has followed evolving requirements. This project illustrates how managing the supporting environment and responding to changing workflows can remain part of an engagement after custom software is delivered.