OTP Mobil – Simple app development and operational support

Contributing to Simple app development

On behalf of OTP Mobil, we support development of the Simple application for iOS and Android. The engagement also includes operational work: our system administration team assists with daily operations and server and data security.

The mobile ticket journey

We contributed to the integration of BKK mobile ticket products, and our team developed the public transport mobile ticket feature. The scope went beyond purchasing: it included validation and presentation, changing devices, scanning inspection codes and handling NMFR codes. Together, these functions address different situations in the use of a ticket.

The application and its supporting environment

The work also included releasing the mobile ticket feature. This reference shows why a new feature in an existing application needs to fit into the complete user journey. Alongside development, operational support helps coordinate the application interface and its server environment.